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Prismatic Software Solutions Inc. Privacy Policy

Last updated: June 4, 2024

Introduction

Welcome to Prismatic Software Solutions Inc.’s (“Prismatic”, “we”, “us”, or “our”) website. We respect the privacy of our users and are committed to protecting it through our compliance with this policy (this “Privacy Policy”). This Privacy Policy describes:

  • The types of information we may collect or that you may provide when you use our services.
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to the website located at prismaticsoftware.com (the “Site”), all related subdomains, and the financial management software service offered by us (collectively, including the Site and subdomains, the “Services”). This Privacy Policy does not extend to any information that is beyond the control of Prismatic or that is not collected through our Services. 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access, or use the Services. By accessing or using the Services or setting up your account, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

Information Collection

We may collect several types of information from and about users of our Services, including:

  • Personally identifiable information, such as your name, e-mail address, telephone number, employment information, or any other identifier by which you may be contacted online or offline.
  • Usage details about your interactions with our Services, such as the pages visited, time spent on a page, links clicked, and mouse movements.
  • Device information, such as the IP address and other details of a device that you use to connect with our Services (e.g., the operating system, browser type, device location, or mobile network information).
  • Financial data that you input into our Services, such as data relating to your business’ revenue, expenses, sales, assets and employee income. 
  • Information you provide by filling in forms on our Site, such as when you request a demo of our Services. 

Use of Cookies and Other Automated Technologies

We receive technical information when you use our Services via the use of cookies and similar technologies. We use these technologies to analyze how individuals use the Services, to improve how our Services function, and to save your preference information for future sessions. The following describes the types of technologies we may use:

  • Cookies: “Cookies” are small bits of information that a website places on the hard drive of your computer. Cookies remember information about your activities on the website to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. You can set your browser to refuse some or all cookies, or to indicate when a cookie is being sent to your computer. However, if you’ve chosen to disable cookies on your browser, some of the functionality of our Services may be lost. 
  • Web beacons or clear pixels: Web beacons are small graphic images on a web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users or tracking the performance of e-mail marketing campaigns.

We also use third-party services, such as Google Analytics, on our Services to collect information about your use of our Services. We use this information to, among other things, evaluate and analyze how users use our Services, and better understand your online activity. For more information about how Google collects and processes data, please visit https://policies.google.com/technologies/partner-sites. For more information about how to opt out of having your information used by Google Analytics, please visit tools.google.com/dlpage/gaoptout/.

Most web browsers allow you to exercise control over cookies by deleting them, blocking them, or alerting you when a cookie file is stored. To exercise control over these cookies, please review your browser’s instructions on these functions. 

Information Usage

We may use the information we collect:

  • To present our Services and their contents to you.
  • To provide you with information, products, or other services you request from us.
  • To fulfill the purposes for which you provided the information.
  • To notify you about changes to our Services or any products or services we offer or provide through it.
  • To improve our Services, products, or operations.
  • Or for any other purpose with your consent.

Data Sharing and Disclosure

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To vendors, contractors, service providers, and other third parties we use to support our business.
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements, including billing and collection.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Prismatic, our customers, or others.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Prismatic’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Prismatic about our users is among the assets transferred. 
  • For any other purpose disclosed by us when you provide the information.

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

Data Security

We are committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have implemented physical, technical, and organizational safeguards designed to protect the information we collect from you. 

While we strive to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk.

Remember, the safety and security of your data also depends on you. Where we have given you a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Children’s Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features, make any purchases through the Site, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@prismaticsoftware.com.

Your State Privacy Rights 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information as further described below. 

California Residents - California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not:some text
    • Deny you goods or services.
    • Charge different prices or rates for goods or services by granting discounts or other benefits or imposing penalties.
    • Provide you with a different level or quality of goods or services.
    • Suggest receiving a different price or rate for goods or services or a different level or quality.
  • Right to Opt-Out: You can opt out of the selling of your personal information. Please note that we do not sell (as such term is defined in the CCPA) the personal data we collect (and will not sell it without providing a right to opt-out).

Colorado, Connecticut, Utah, and Virginia Residents

Colorado, Connecticut, Utah, and Virginia each provide their state residents with rights to:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by:

The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to understand, evaluate, and respond to it appropriately.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. 

You may designate an authorized agent to make a request to know or a request to delete. We will respond to your authorized agent’s request if they submit proof that they are registered to be able to act on your behalf or submit evidence you have provided them with power of attorney. We may deny requests from authorized agents who do not submit proof that they have been authorized by you to act on their behalf.

Data Retention

‍We generally retain your personal information as long as you keep your account open or as needed to provide you the Services.

We may retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. This may include keeping your information after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. 

Third-Party Websites and Services

The Services may provide you access to websites or services owned and operated by third parties. These third-party websites and services may have their own privacy policies and are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any third-party websites or services. Third-party websites and services may collect, use, and disclose personal information differently than us, so we encourage you to carefully read and review the privacy policy for each third-party website and service that you access from the Services.

Changes to Our Privacy Policy

Our policy is to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email address to the primary email address specified in your account and/or through a notice on the Site home page. The date the Privacy Policy was last revised is at the top of the page. You are responsible for ensuring we have an up-to-date active, and deliverable email address for you and for periodically visiting this Privacy Policy to check for any changes.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: support@prismaticsoftware.com